Did you know that it costs 6 times more to acquire a new client than it does to retain one that you already have? Or that a repeat customer spends 67% more on a given purchase than a new customer does? Clearly, it's well worth the time and effort it takes to keep your current clients happy and engaged with your business.
In this guide, you'll find a compiled list of best practices and useful advice that will help keep your customers returning to your business again and again.