Customer Retention Guide

Share this Flipbook
Facebook
Twitter
Email
LinkedIn

Did you know that it costs 6 times more to acquire a new client than it does to retain one that you already have? Or that a repeat customer spends 67% more on a given purchase than a new customer does? Clearly, it's well worth the time and effort it takes to keep your current clients happy and engaged with your business.

In this guide, you'll find a compiled list of best practices and useful advice that will help keep your customers returning to your business again and again.

Local Business Roundup: Marketing Automation on the Rise

This week in local business news: rise in marketing automation, social media storytelling, and humanizing t...

Client Events: There’ll Be Parties for Hostin’

Learn how to use your spa management software or salon POS platform to select which clients to invite to yo...

Want to see Booker in action? Request a demo today!

First Name

Last Name

Business Name

Country Code

Phone

Country

Your Industry

Thank you!

Error - something went wrong!

Other content in this Stream

10 Spa and Wellness Business Trends in 2021

Customer Retention Guide

Previous Article

Next Article

Other content in this Stream

78% of Americans say that wellness is now more important than ever—definitely good news for spas moving forward.

While 2020 clearly presented challenges, there's a lot to look forward to in 2021. See what trends you can expect.

2020 brought a year of change to beauty and wellness. What should you expect in 2021?

COVID forced you to rethink nearly every part of your business. Your software had to evolve, too. Here are some of the favorite features from 2020.

Join our live webinar to learn about this quarter's most exciting product enhancements—more new tools and tech for a low-touch journey.

Learn all about the 2021 Mindbody Wellness Index research and explore the findings here.

We’re quickly approaching one of the most romantic (and profitable) days of the year—is your salon or spa ready to show your clients some love?

Whether your brand has one location or hundreds, the coronavirus pandemic has made it hard to be a salon, spa, or wellness business right now.

Many spend this season planning for the upcoming year. With COVID, though, most managers and leaders are feeling challenged to plan anything.

Think your city is one of the healthiest? Check the list.

As the year winds down, there are lots of new features out to help your business make the most of this holiday season.

In this session, we’ll hear from top business owners as they share their strategies for effectively leading their teams through 2020's turbulence.

The new Mindbody Wellness Index results are in. Here’s what you can expect to see in 2021.

Which services are consumers most eager to book? And what are the steps can your business take to make clients feel most comfortable?

Here are the three biggest reasons why loyal clients can be worth more to a salon or spa business than first-timers.

In this “new normal,” there are certain strategies you can embrace to ensure your salon or spa thrives during this pandemic.

Here's how salons can decrease hair color waste and save money with Vish's high-tech color scale.

Memberships create stability and foster ongoing relationships with clients. Not quite sure how to get started? This post's for you.

The holidays will be here before you know it. Here are three ways salons and spas can get ahead of the holiday season this year.

Read on to learn how Black Friday, Small Business Saturday, and Cyber Monday can bring in revenue at your salon or spa.